4.8/5
Average User Rating
92%
Customer Satisfaction Rate
150+
Features Improved Based on Feedback
Submit Your Feedback
We value your opinion! Please share your experience with our platform or suggest improvements.
How Your Feedback Helps
We carefully review every piece of feedback and use it to prioritize development. Recent improvements based on user feedback include enhanced charting tools, mobile app notifications, and simplified API documentation.
Feedback Guidelines
- Be specific about features or experiences
- Suggest alternatives where possible
- Mention what you like as well as what can improve
- Include steps to reproduce technical issues
- Provide context about your trading needs
Response Time
Our team reviews feedback daily. For feature requests, we'll notify you if your suggestion is added to our roadmap. For technical issues, our support team will contact you within 24 hours.