1. Introduction
2. Data Protection Measures
Encryption
- In Transit: All data exchanged between your device and our servers is encrypted using TLS 1.2 or higher.
- At Rest: Sensitive information (e.g., API keys, payment details) is encrypted using AES-256.
- Passwords: Passwords are securely hashed and salted using bcrypt or an equivalent algorithm.
Infrastructure Security
- Cloud Hosting: We host data on secure cloud platforms such as AWS, Google Cloud, or Microsoft Azure, utilizing enterprise-grade firewalls, IDS, and DDoS protection.
- Network Segmentation: Critical components (e.g., databases, payment processors) are isolated from public-facing systems.
- Regular Patching: Systems are automatically updated to address known vulnerabilities promptly.
3. Vulnerability Management
Penetration Testing
- Internal Scans: We conduct weekly vulnerability scans using tools like Nessus or Qualys.
Code Security
- Secure Development: Code is subjected to static and dynamic analysis (SAST/DAST) and peer reviews before deployment.
- Dependency Monitoring: We use automated tools (e.g., Snyk, Dependabot) to identify vulnerabilities in third-party libraries.
4. Incident Response Plan
Detection & Reporting
- 24/7 Monitoring: Our SIEM tools detect anomalies such as unauthorized access or data exfiltration.
- User Reporting: Please report any security concerns to sales@magictradebot.com with "SECURITY INCIDENT" in the subject line.
Response Workflow
- Containment: Affected systems are isolated to prevent further impact.
- Investigation: We identify the root cause, scope, and consequences of the incident.
- Notification: Users are notified within 72 hours if a breach poses a risk to their rights (in accordance with GDPR/CCPA).
- Remediation: We address vulnerabilities, reset compromised credentials, and restore data from backups if required.
- Post-Mortem: We document lessons learned and update our security protocols accordingly.
5. Third-Party Risk Management
- Vendor Assessments: We only work with vendors (e.g., Stripe, AWS) who meet recognized security standards such as ISO 27001 or SOC 2.
- API Security: Exchange integrations use OAuth 2.0 or HMAC-signed requests for secure communication.
- Data Sharing: Third parties are contractually required to protect user data and are prohibited from unauthorized usage.
6. User Responsibilities
- Account Security: Use strong, unique passwords and enable multi-factor authentication (MFA) whenever possible.
- API Key Protection: Never share your exchange API keys with anyone—including us. We never request them and do not require access. In self-hosted environments, you are responsible for securing your own keys, data, and server infrastructure.
- Phishing Awareness: Report any suspicious emails claiming to be from MagicTradeBot to sales@magictradebot.com.
7. Compliance & Audits
- Annual Audits: We undergo regular independent audits to ensure compliance with GDPR, CCPA, and other relevant regulations.
- Regulatory Disclosures: We cooperate fully with law enforcement and regulatory authorities as legally required.
8. Data Retention & Deletion
- Retention Period: We retain user data only as long as necessary for service provision and compliance purposes.
- Secure Deletion: Upon request or account closure, data is permanently erased following NIST 800-88 standards.